Question 1

How much do your moving services cost?

Accepted Answer

Our pricing varies based on the size of the move, distance, and specific services required. Household moves start from 500 SAR, room moves from 300 SAR, and office relocations from 800 SAR. Contact us for a free, detailed quote tailored to your needs.

Question 2

How far in advance should I book?

Accepted Answer

We recommend booking at least 1-2 weeks in advance, especially during peak moving seasons. However, we also offer same-day and next-day services for urgent moves, subject to availability.

Question 3

Do you provide packing materials?

Accepted Answer

Yes! We provide all necessary packing materials including boxes, bubble wrap, packing paper, tape, and furniture covers. You can choose our full packing service or we can supply materials for self-packing.

Question 4

Are my belongings insured during the move?

Accepted Answer

Absolutely. All moves include basic insurance coverage. We also offer additional insurance options for high-value items. Your belongings are fully protected throughout the moving process.

Question 5

What areas do you serve?

Accepted Answer

We serve Al Khobar, Dammam, Dhahran, Khobar, Jubail, Qatif, and surrounding areas in the Eastern Province of Saudi Arabia. Contact us for moves to other locations.

Question 6

Do you move on weekends and holidays?

Accepted Answer

Yes! We operate 24/7, including weekends and holidays. We understand that moving schedules can be tight, so we're available whenever you need us.

Question 7

How long does a typical move take?

Accepted Answer

A single room move typically takes 2-4 hours, a 2-3 bedroom apartment 4-8 hours, and larger homes or offices may take a full day or more. We'll provide an accurate time estimate when we assess your move.

Question 8

Do you disassemble and reassemble furniture?

Accepted Answer

Yes, our team will disassemble furniture before the move and reassemble it at your new location. This includes beds, wardrobes, desks, and other large items.

Question 9

What payment methods do you accept?

Accepted Answer

We accept cash, bank transfers, and credit/debit cards. Payment is typically collected after the move is completed to your satisfaction.

Question 10

What if something gets damaged during the move?

Accepted Answer

While we take every precaution to prevent damage, accidents can happen. All moves are insured, and we have a clear claims process. We'll work with you to resolve any issues quickly and fairly.

Question 11

Can you help with office relocations?

Accepted Answer

Yes! We specialize in office moves and understand the importance of minimal downtime. We offer after-hours and weekend moves to avoid disrupting your business operations.

Question 12

Do I need to be present during the move?

Accepted Answer

We recommend being present at the beginning to give instructions and at the end to inspect and sign off. However, if you can't be there, you can designate someone to oversee the move on your behalf.

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